Client FAQ
Private Tuition
We Are Famous For Our Responsible & Qualified Tuition Teachers
Gain 10 to 20 Marks Within 3 Months
Private Tuition That 100% Matches Your Requirements
30,000 Accomplished Home Tuition Teachers For All MOE Subjects
Latest MOE Syllabus And Exam Requirements
Receive Tutor Profiles Within 12 (Usually 6) Hours
Hire private tuition teachers that deliver results. Fast.
Our clients know about us from their child's school, parent forums/chat groups, and referrals.
Since 2005, our only goal is to help our students’ grades improve.
This means that no matter how many tutors apply to join our team, we keep only a steady core of less than 30,000 active and qualified tutors.
These professional tuition teachers are in our database because parents and students had given good and highly positive feedback about how these tutors were able to help their students’ grades improve quickly.
Tutors: Please ensure that you have registered at: https://qualified-tutors.com/many-tuition-assignments-east-north-west-all/
We are not able to accept any tutor registrations through the Hire Tutors form above. Thank you.
Rapid And Sustained Improvement Of Grades And Content Mastery
Better Grades = Greater Chance To Enter The School/Junior College/University Of Your Choice
Choose A Committed And Dependable Tutor Who Accurately Customizes Lessons That You Can Quickly Understand
- Select from 30,000 qualified and professional home tuition teachers private tutors
- We have Singapore’s largest effective team of MOE teachers, PhD-tutors, Bachelor’s/Master’s/Undergraduate tuition teachers
- Each experienced home tutor has between 2 to over 30 years of established track records in helping their students’ grades improve. FAST
- We will show you profiles of between 4 to 10 reliable private tutors within 12 (usually 6) hours after you tell us your requirements
- We have many suitable tuition teachers – whatever your learning pace & preference, your achievement goals, and your budget
- After you hire a dedicated and competent teacher who will carefully tailor the lesson plan according to your own unique learning style, you can easily score much better grades within the FIRST month of private tuition
- In school, you are not allowed to choose the teachers of any of your subjects. Because of this, many of our clients tell us that no matter how hard they try, they still cannot catch up with the syllabus
- Once you have chosen responsible and accomplished home tutor (MOE teacher, PhD/Master’s/Bachelor’s/university undergraduate), your private academic mentor will accelerate your understanding of the important concepts, and teach you valuable exam skills
- All our tutors scored A’s in the subjects they teach
- We use the latest MOE syllabus and exam marking scheme
Grades Are Always Important
No Matter What Anyone Else Says
We will help you study effectively and confidently
- Exam Preparation
- Homework Guidance
- Patient & Clear Explanations
- Exam Skills, How To Answer Difficult Application Questions
- Intensive Revision
- Project Assistance
- Experts At The Subjects They Teach
- Study Ahead Of The Syllabus
Secure Your Future By Scoring Solid Grades. Starting Now
Ensure that you get the good grades that you want and need
Hire Qualified Tuition Teachers With Proven Track Records To Help You Score A's
Rapid And Sustained Improvement Of Grades And Content Mastery
Better grades = Greater chances to enter the school/junior college/university of your choice
IB Tuition Singapore | 1 to 1 Home Tuition Singapore | Alevel Tuition
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Client FAQ
Private Tuition | Singapore Home Tuition | Private Tutor | Home Tuition | Tutor In Singapore
SINGAPORE’S LEADING PRIVATE TUITION AGENCY FOR QUALIFIED TUTORS
HOW DO I REQUEST FOR A TUTOR?
You can request for a tutor by submitting our online Request Form.
Upon receiving your request, we will Whatsapp you to discuss your child’s academic needs. We will spend the next few hours shortlisting several suitable tutors
within our database and network for your consideration.
Our working hours are from 9am to 9pm, seven days a week.
Tuition usually commences within one week after you have selected a tutor.
TRIAL LESSON
The paid trial lessons can be 1.5 hours or 2 hours per session.
CAN I CHANGE THE TUTOR AFTER THE TUITION BEGINS?
You just need to pay for the tuition session(s) that have been conducted. There will not be any extra charges for the change.
AM I ABLE TO VIEW THE TUTOR’S CERTIFICATES BEFORE THE FIRST LESSON?
You can request to see the hardcopies of certificates of your tutor to be presented to you during the first lesson.
The client acknowledges that it is his/her responsibility to verify the suitability, credentials and qualifications of any tutor with whom he/she engages.
HOW MUCH DO I PAY FOR YOUR TUTOR MATCHING SERVICES?
Qualified Tutors is Singapore’s leading private tuition agency and our matching service is free for students/parents requesting for tutors. This is because our agency commission is charged to the tutor, not to you.
The client will pay to Qualified Tutors half of the fees payable in the first 4 calendar weeks. This amount is the commission to Qualified Tutors for matching the tutor to the client, and will be borne by the tutor.
Thereafter, the client will pay the tuition fees directly to the tutor.
If lessons are postponed during the first two weeks, the commission payable to Qualified Tutors will be based on the tuition session conducted the subsequent week(s).
The tutor shall collect all fees due to the tutor from the parent after the two weeks. Qualified Tutors will not assist in any recovery of fees.
PAYMENT OF FEES
The client is required to pay tuition fees only for the number of hours of lessons given by the tutor.
If you decide to stop the tuition after the first lesson, you are required to pay for only that lesson.
Please transfer the fee for that lesson to Qualified Tutors and we will transfer the tutor’s fee to him/her.
Tutors are not authorized at any time to collect the payment on Qualified Tutors’ behalf.
Tuition fees are to be paid every 4 weeks to the tutor, unless otherwise agreed between the client and the tutor.
PAYMENT MODE
We will provide our bank account information for you to make payment via internet banking or ATM transfer directly to Qualified Tutors’s bank account.
If the client fails to pay us, Qualified Tutors reserves the right to terminate the Assignment. This is in fairness to the tutor, who might need to give the
available slot to another client if this Assignment does not materialize.
Once the payment is received, it will be acknowledged in the form of a receipt, issued to the payer (Parent/Requestor/Guardian) via Whatsapp, sms, email or other electronic communications medium. We will also provide details of the Tuition Assignment that can include: tutor’s name, hourly fee, date of commencement of tuition, subject(s), level, duration of each lesson and frequency, etc.
FIRST LESSON
Once the client accepts the tutor’s candidacy, the client will not be able to change the schedule of the First Lesson.
Clients are allowed to make changes in the schedule after the First Lesson is over. However, Qualified Tutors hopes that this is not necessary as the tutor has already reserved that slot of time for you.
If you want to make changes in the schedule, please consult with your tutor to ask if he/she is able to change the schedule or not.
The tutor is to bring his/her identity document, academic transcripts/certificates and relevant documents for the First Lesson for verification purposes.
If the tutor is unable to conduct the First Lesson of a tuition assignment, the tutor must call Qualified Tutors at least 3 business days before the actual lesson. If the tutor fails to notify Qualified Tutors of his/her cancellation/postponement, an administrative charge of S$30 will be imposed on him/her.
If the tutor fails to contact Qualified Tutors with a valid reason to inform us about the tutor’s absence from the lesson, the tutor’s profile at Qualified Tutors may be
blacklisted. This will be evaluated on a case-by-case basis.
LOCATION OF TUTORING LESSONS
Tutors will conduct lessons at the student’s residence unless otherwise specified and agreed upon by both the client and the tutor.
If the client has a request for the tuition to be conducted at another location (eg a friend’s home), Qualified Tutors will ask if the tutor is able to accommodate
the request.
Qualified Tutors and the tutor will not be responsible if the given location is occupied or not available for use for the lessons and the officially scheduled timings will still be counted as a paid lesson.
TUTOR REASSIGNMENT OR CANCELLATION OF ASSIGNMENTS
There is no obligation or contract to complete a fixed number of lessons, except for the First Lesson.
If at any time the client is not satisfied with the tutor, the client may request a replacement or termination. However, the client is responsible for paying the
fee for the number of lessons given prior to termination.
Qualified Tutors will discuss separately with the client and the tutor regarding future tuition arrangements, and Qualified Tutors will change the tutor for the
client. There will not be any extra charges for the change and the client needs to pay just for the tuition session(s) that have been conducted.
If the client cancels a tutoring assignment before the tutor completes the agreed number of lessons for the first 4 calendar weeks, Qualified Tutors assumes full
claim to 50% of the tuition fees for the total number of lessons delivered in the month. For example, if the client had requested for 8 lessons per month,
but the assignment was cancelled after the 5th session, Qualified Tutors will be paid pro-rated commission for the 5 lessons conducted.
Qualified Tutors will not be liable for any payment charges or issues arising from the cancellation of tuition assignments by the client.
If the client terminates the Assignment because the tutor is often late, skips lessons without valid explanations etc, the tutor will bear Qualified Tutors’s full
commission fee.
If the tutor cancels the Assignment after confirming acceptance (that is, the client’s contact information and address have been given to the tutor), the tutor will need to compensate the commission which amounts to 50% of the fees payable (as stated in the confirmation Whatsapp, sms, email or other forms of electronic
communications messages) for the first 4 weeks.
If the tutor wishes to cancel a Tuition Assignment before the end of the first 4 calendar weeks, the tutor is to inform both Qualified Tutors as well as the client at least 3 days before the next lesson date. Qualified Tutors will recover our legal share of the one-time commission of 50% of the fee for the first 4 calendar weeks
from the tutor. Tutors are encouraged to have a long-term commitment as the clients have vested their trust in them.
TERMINATION
The tutor will receive full or pro-rated payment for the number of lessons rendered, provided the tutor has complied with the Terms of this Agreement.
The client has the right to terminate the tuition if the tutor is unable to produce the documents certifying his/her credentials. In such cases, the tutor has to pay Qualified Tutors the amount of money equivalent to the tuition fee for the day, as commission.
DISCLAIMER
Qualified Tutors is Singapore’s leading private tuition agency in Singapore. While we try to provide clients and tutors with the closest tutor match possible, we cannot guarantee a satisfying match. We hold no responsibility or liability for problems, unhappiness, or disputes that are a result of the tutor or client.
Qualified Tutors will not act as an arbitrator for any disagreements that arise between tutor and client.
However, Qualified Tutors may try to mediate whenever possible and reserves all rights to blacklist any party who is at fault. Qualified Tutors also reserves the right to terminate or deny services to any client or tutor (actual or potential) at any time.
INDEMINITY
Users shall indemnify Qualified Tutors, our subsidiaries, content contributors, sources, affiliates, officers, shareholders/directors, agents or other partners and
employees, from all costs and expenses, claim, liabilities, (actual or consequential) of every kind and nature known and unknown, arising out of any
use of the Website or Services.
Users acknowledge that Qualified Tutors is not liable for direct, indirect, consequential or any other form of loss or damage that may be suffered by any users
through the use of the website including loss of data or information or any kind of financial or physical loss or damage.
DEFINITIONS
References to “Our”, “Us”, “We” and “Qualified Tutors” shall be references to Qualified Tutors.
References to “You”, “Your” and “Users” shall mean references to user(s) visiting this web site, as the context requires, for any reason regardless of whether you have a registered account.
References to “Tutor” or “Tutors” shall be references to user(s) who have registered. He/She has explicitly stated his/her interest in receiving tutoring assignments.
References to “Client”, or “Clients” shall be references to user(s) who formally makes a request to engage Qualified Tutors’ services. He/She has explicitly stated his/her interest in hiring a tutor from us.
“First Month” refers to the first 4 weeks of active lessons, and is not based on the calendar month.
“Commission” refers to the amount Qualified Tutors levies for a successfully matched tuition assignment.
LEGALIZATION OF NON-WRITTEN CONTRACT
At the point of time which the contact details of the client or tutor(s) are given to either party, Qualified Tutors reserves all rights to collect the full commission.
This is regardless of whether the tuition cancelled or postponed.
PRIVACY
In view of the implementation of the recent Personal Data Protection Act, we require your explicit consent to contact you for tuition related matters. The client and the tutor explicitly agree to Qualified Tutors and our network contacting you via Whatsapp, phone call, sms and/or other electronic communications channels to conduct tuition matches. By registering with Qualified Tutors, you have given us explicit consent to contact you through various electronic media, including Whatsapp, calling, and sms, etc.
If you do not wish to further receive any of our messages, calls, and emails, please unsubscribe yourself by sending us a message at https://www.facebook.com/QualifiedTutorsSG
Qualified Tutors is the leading private tuition agency in Singapore, and we have placed thousands of reliable tutors with students at all academic levels and subjects, across Singapore
Our experience in knowing what works and what does not ensures that all you need to do is let us know your requirements and preference
Tutor matching is free, and the referral fee is charged to the tutor
Most of our tutors have been a part of our network for many years. Semester after semester, they guide our students through unexpectedly difficult exams, projects or assignments
As Singapore’s leading private tuition agency, we are able to immediately tap on our expertise and network to recommend reliable and experienced professional tutors to you
Tuition can start within this week
Our expert tutors can help your child organize their time, prioritize the different assignments and sequence of knowledge, and develop critical thinking and time management skills
Learn the correct study skills and academic content from Singapore’s leading private tuition agency
While learning the content is very important to scoring higher grades, the attitude of tutors and their students plays a major role
As Singapore’s leading private tuition agency, we are particularly careful about compatibility, because your child has no time to waste when you want to prepare him or her for better academic performance
Qualified Tutors has a team of qualified tutors who specialize in teaching university and polytechnic level modules, for undergraduate students who need private tuition and are studying at NUS, NTU, SMU and universities with a presence in Singapore
We are able to recommend the ideal tutor to you because the best tutors in Singapore have joined our team
Qualified Tutors is Singapore’s largest private tuition agency
Private Tuition | Singapore Home Tuition | Private Tutor | Home Tuition | Tutor In Singapore
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